SOFT SKILLS |
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Leading High Performance Teams | ||||||||
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Course Description |
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Successful teams are created when team leaders provide a sense of purpose, create an environment where team members are motivated and challenged, and where individuals feel their strengths are capitalized on. Team leaders create a sense of 'uniqueness', which distinctly separates their team from others. Effective communication is central to this success. During this two-day course delegates explore key principles and techniques in a risk free environment, that will help them develop a winning formula with their teams.
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Course Objective |
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* To provide a powerful platform on which delegates can build and develop effective team leadership skills * To explore the different team leadership styles and learn the team role preferences of delegates * To examine the skills required for effective communication within teams What You Will Gain * An understanding of leadership principles and techniques that build strong teams * An insight into the behaviors of successful team leaders * An awareness of your own management style * An understanding of team dynamics and how teams are formed * An awareness of team roles and how they influence team performance * You will learn about the essential processes of good team communication * You will explore how to deal with challenging team situations
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Who Should attend? |
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Managers, supervisors, and team leaders who are responsible for building and maintaining effective teams in the workplace.
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Course Outline |
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DAY ONE * Defining Leadership * The Qualities Of An Effective Team Leader * Managing Vs Leading * How Teams Are Formed * Action-Centered Leadership > Goals & Objectives > Setting Goals & Objectives > Benefits Of Objective Setting > Difficulties Associated With Objective Setting > SMART(ER) Objectives DAY TWO * What Is Effective Communication? > The Communication Process > The First Impressions * Active Listening * Overcoming The Barriers To Effective Communication * Good Questioning Techniques * Giving & Receiving Feedback > Formula For Giving Feedback * Delegation > How To Delegate > Levels Of Delegation * Understanding Motivation & Demotivation
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